Academic and Learning Support

Learning online is a totally different experience that means you need different strategies and support. Student Experience is here for you and has several online resources and remote supports available.

Resources To Support Online Learning for Undergraduates & Graduates

We have put together a few tip sheets for you that we hope will help as you transition to your online learning environments. Take a look below, and check back often as we continue to share more resources!


Managing Test Anxiety

Test Anxiety

Memory & Concentration

Effective Memory Strategies

Improving Concentration

Structuring Information

Time Management

Time Management for Exams

State of Flow & Motivation 

State of Flow Video 

Motivation Video


Western Learning Supports Available At A Distance

We also have staff who are available to support you over the phone, via email, and using online technology. See below for a variety of support options.

Graduate Student Life

For updates about programming & supports for graduate students, contact us below!


Accessible Education

For information about accommodations, visit our website. You can book phone appointments via email.


Learning Development & Success

We are available to help you build your learning skills and can book remote appointments via email.


Western Ombudsperson 

If you need to talk to someone about a university-related problem or concern you're having, you can contact us via email or phone.

Writing Support

 We offer online options for writing support, as well as a host of resources available on our website.


Western Libraries

Western Libraries offers comprehensive online access to resources and staff support.


Online Course Materials

The Book Store provides access to required and recommended digital resources and eBooks.


School of Graduate and Postdoctoral Studies

The School of Graduate and Postdoctoral Studies has a number of online resources to support graduate students.


Office of the Registrar

We are offering a Virtual Helpline to help answer student questions about things like services, courses, student finances, resources.


Parent Questions

If you are looking for responses to questions about how your student can receive remote support, please contact Student Support & Case Management at or by calling 519-661-2111 x89152.